NRC Small Business Program Awards 8(a) Sole Source Contract to Ziegler Communications

NRC Small Business Program Awards 8(a) Sole Source Contract to Ziegler Communications

Ashburn, VA, January 8, 2018

Ziegler Communications was recently awarded an 8(a) sole source contract to provide PBX Telecommunications System Maintenance Support to the U.S. Nuclear Regulatory Commission (NRC). The task is primarily to provide sustainment, maintenance and operations support for the telecommunications system and equipment in NRC Region 4 located in Arlington, Texas. This include 24x7x365 hardware and software support for the following equipment: Avaya PBX CS1000E, Nortel/Avaya Call Pilots 1006R, Avaya AS5300, Mercom Audio Log Recorders 3000 series as well as other communications media (PRIís for local service and PRIís for long distance, Tie Trunk circuits to Avaya Spectel Conference System).

In addition, Ziegler Communications, together with its subcontractor and teaming partner TRCA, will also support and maintain Tie Trunks to the NRC Polycom conference systems. The Ziegler Communications team provide NRC 24x7x365 on-site technical assistance support for the systems/equipments and the specific tasks include:

  • Provide dedicated customer care team to handle Service Calls on a 24x7x365 basis
  • Coverage of maintenance and support includes 24×7 dispatch for repair and replacement of inoperable equipment
  • Provide support for emergency and non-emergency service calls and major outages
  • Perform System Equipment Updates, this includes a review on the condition of systems on a quarterly basis, and to analyze install of new Avaya patches or remove obsolete patches as required to keep telephone system in good working order
  • Perform Security Analysis to address and resolve issues related to security of PBX telephone system
  • Install Avaya patch releases and/or systems upgrades

Ziegler Communications is now an AVAYA Edge Business Partner and approved reseller of Avaya products and solutions

Ziegler Communications is now an AVAYA Edge Business Partner and Approved Reseller of Avaya Products and Solutions

Ashburn, VA, December 27, 2017

Ziegler Communications has recently become an Avaya business partner and is now part of a growing number of Avaya channel partners and resellers of Avaya products and solutions.

We are proud to announce that Avaya has recognized and acknowledged our commitment, experience, and dedication to customer satisfaction by granting us the level to become one of its Emerald Channel Partner and Reseller”, said Marie Ziegler, President of Ziegler Communications.

This new partnership validates our commitment to enhancing our knowledge on the Avaya unified communication solution areas that matter the most to our customers as well as what matters most to us, as an SBA certified 8(a) and woman-owned small business IT consulting firm. Ziegler Communications provides professional advisory support, engineering transformation, and managed services for IT telecommunications services and solutions.

Woman-owned Small Business Founded by a Former Telecommunications Services Consultant Was Awarded 8(a) Certification by the Small Business Administration (SBA)

Ashburn, VA, September 15, 2015 –(PR.com)– Ziegler Communications, LLC, a woman owned small business (WOSB), founded by Telecommunications Consultant, Marie Ziegler, has been awarded and certified as a participant in the U.S. Small Business Administration’s (SBA) 8(a) Business Development Program.

Ziegler Communications initially started as a resource consulting service providing requirements analysis and program management support to civilian agencies and local state government on their IT telecommunications services. With its rich background knowledge in telecommunications and its delivery of quality customer service, Ziegler grew its business and obtained more government projects. Its key personnel and subject matter experts provided professional advisory support for the network services program of the General Services Administration (GSA) Federal Acquisition Service (FAS).  Work included various network services program tasks to support and manage process for FAS in contract modifications, assisting in scope reviews of GSA customer’s draft statement of work for communications infrastructure and network services, research and requirements analysis, and other information gathering that has to be managed electronically. Ziegler also provided subject matter expertise and best practices in managing various IT telecommunications services solicitation including the successful development and implementation of an automated solicitation and SOW-Assist tool used by many agencies for technology and telecommunications acquisition efforts under the GSA Networx and other contract vehicles.

As the CEO and founder, Marie Ziegler, brings over eighteen years of expertise and success to the start-up WOSB small business she founded in Feb 2010 delivering a full range of application development support, through all phases of the software development lifecycle. Her team also provided enterprise architecture services directly supporting the GSA Network Services Program (NSP) Enterprise Architect (EA) project team to develop best practices in acquisition services. The services include the creation and maintenance of GSA architecture frameworks for assisted acquisition services, requirement analysis and solution design, and strategic planning.

On August 2015, Ziegler took a major initiative and submitted all the requirements and applied into the U.S. Small Business Administration’s (SBA) 8(a) Business Development Program. One month later, Ziegler received the SBA award letter and congratulations stating that the firm has been certified as a Participant in the U.S. Small Business Administration’s (SBA) 8(a) Business Development Program.

The 8(a) program, which is a nine (9) year program term, begins on the date of the award letter on September 11, 2015. During participation in the 8(a) BD Program, Ziegler will receive business development assistance from an assigned Business Development Specialist in the Washington Metropolitan Area District Office located at 409 3rd Street, SW, Suite 2000, Washington, DC 20416.

 

 

For more information contact:
Ziegler Communications, LLC
Phone: (5712) 230-8312
Email: info@zieglercommunications.com
Website: www.Zieglercommunications.com